The vault is now working again. At this point, just about everything should be working. If you are seeing any remaining problems please let us know!
Posted Feb 21, 2016 - 21:05 UTC
Update
Server going down for a restart. Updated software to mitigate games not ending.
Posted Feb 12, 2016 - 12:17 UTC
Update
Server going down for a quick restart, will solve it temporarily while we work on a longer term fix.
Posted Feb 11, 2016 - 21:19 UTC
Update
We're aware of a larger amount than normal of players unable to connect right now, working on it.
Posted Feb 11, 2016 - 21:16 UTC
Update
IRC login for users who recently renamed now works again.
Posted Feb 10, 2016 - 19:04 UTC
Update
Upcoming server update that fixes login problems for some and fixes sign up emails.
Client update (0.11.49) as well:
- Should load lightly faster and overall have less connectivity problems
- Will warn users currently unable to play (Thanks to blackclaws)
- Will no longer ping when users quit IRC while a private message session is open (Thanks to yorick)
Posted Feb 10, 2016 - 16:33 UTC
Update
Server going down for another restart, problem seems to have been found. Temporary fix in place, we're working on a more permanent one.
Posted Feb 09, 2016 - 22:48 UTC
Update
Server going down for a restart, let's us investigate degredation further.
Posted Feb 09, 2016 - 17:23 UTC
Update
So, we are fairly certain that we still have an issue where the ability to host/join games degrades (gets worse) the longer the server is up. We are investigating...
Posted Feb 09, 2016 - 15:50 UTC
Update
Restarting server to see how things go...
Posted Feb 09, 2016 - 15:17 UTC
Update
The "observer" bug in the lobby should be fixed now...
Posted Feb 08, 2016 - 23:22 UTC
Update
Client version 0.11.47 coming out shortly to fix an issue with launching games for some users.
Posted Feb 08, 2016 - 21:42 UTC
Update
Ok, the server just put up has several fixes: 1. new user signup should work; 2. The game tries a wider variety of UDP ports when connecting players while hosting/joining games, which may make more people able to connect; 3. There is additional logging and statistics information to help us watch connection problems more closely.
Posted Feb 08, 2016 - 20:15 UTC
Update
Server restart coming... this has a few fixes, and more logging to diagnose game connectivity issues.
Posted Feb 08, 2016 - 20:02 UTC
Update
Ladder confirmed working
Posted Feb 08, 2016 - 00:00 UTC
Update
Getting ready to deploy a new server that should fix ladder...
Posted Feb 07, 2016 - 23:17 UTC
Update
So far the new server is looking good. We're researching issues with ladder and the vault.
Posted Feb 07, 2016 - 21:58 UTC
Update
We are launching new server update...
Posted Feb 07, 2016 - 21:28 UTC
Update
We found the godforsaken bug that kept the latest version of the server from working. We are doing some more testing, but plan to deploy to production shortly...
Posted Feb 07, 2016 - 20:56 UTC
Update
Summary of where we are: we have a new server update that fixes many of the problems that players are having. Unfortunately, this new server crashes 5-15 minutes after switching to it. Last night we reproduced the crash on our separate test server, and we should hopefully be able to use those results to quickly figure out and test a fix today. We will update here in a few hours.
Posted Feb 07, 2016 - 16:17 UTC
Update
We are finally able to reproduce some of the most serious problems on the new TEST server. We should have good progress tomorrow. And Hi, Deering.
Posted Feb 07, 2016 - 00:25 UTC
Update
Server is running stable again, but ladder will be down and games unranked until we get issues with previous update fixed.
Posted Feb 05, 2016 - 22:49 UTC
Update
Rolled back to previous known version. Stay tuned.
Posted Feb 05, 2016 - 22:43 UTC
Update
Server updated, games should be good to host again.
Posted Feb 05, 2016 - 22:25 UTC
Update
We are aware of the problems hosting games right now. It's being worked on...
Posted Feb 05, 2016 - 22:18 UTC
Update
Still having flooding issues. Stay tuned.
Posted Feb 05, 2016 - 21:20 UTC
Update
Fix for message flooding deployed, server alive and kicking again.
Posted Feb 05, 2016 - 21:05 UTC
Update
New server problems. In progress.
Posted Feb 05, 2016 - 20:57 UTC
Update
Server reconfigured and stable again.
Posted Feb 05, 2016 - 20:53 UTC
Update
Server having problems with a lot of incoming connections, hang on.
Posted Feb 05, 2016 - 20:49 UTC
Update
Server+client update (0.11.46) going out imminently. Fixes the following:
- Inability to launch games for users with 30351 outbound blocked
- Password protected games not working
- 'Hide private games' bugging out game updates
- Ratings not being updated (Fow now you'll have to relog to see them)
- Ladder matchmaking
Posted Feb 05, 2016 - 20:30 UTC
Update
Server update to fix the ladder matchmaker coming later tonight.
Posted Feb 05, 2016 - 18:16 UTC
Update
0.11.44 out to fix local replay vault. Online replay vault still offline.
Posted Feb 04, 2016 - 21:08 UTC
Update
0.11.43 out to solve remaining launch issues.
Posted Feb 04, 2016 - 18:15 UTC
Update
0.11.41 going out to fix an issue with launching the game for quite a few users.
Posted Feb 04, 2016 - 16:32 UTC
Update
0.11.40 deployed. Ladder matchmaking working but occasional connection problems remain, keep posting in the tech support forums about them (Remember to include logs from all included parties!)
Posted Feb 04, 2016 - 03:48 UTC
Update
Another server restart for fixing ladder, updates pending.
Posted Feb 04, 2016 - 02:02 UTC
Update
Ladder still down, updates pending.
Posted Feb 04, 2016 - 01:18 UTC
Update
0.11.36 is being released, addresses the following issues:
- Bug popup dialogue for players that were unable to connect
- Livereplay links are back (And working)
- Shortcut for the client is no longer called BETA
- Bug when posting UTF-8 characters in ingame lobby
Posted Feb 03, 2016 - 22:31 UTC
Update
Latest update brought down livereplay links in the chat bar, will be bundled with a client update later. Focusing on fixing ladder.
Posted Feb 03, 2016 - 20:59 UTC
Update
0.11.34 is out.
Posted Feb 03, 2016 - 20:51 UTC
Update
Last update broke hosting games, 0.11.34 on it's way ASAP.
Posted Feb 03, 2016 - 20:43 UTC
Update
Client update 0.11.34 up, server rebooted. Fixes issues with teams display of live games.
Posted Feb 03, 2016 - 20:33 UTC
Update
Client update 0.11.32 incoming. Fixes local replay vault and ordering by average rating in the games view, and a few other minor bugs.
Posted Feb 03, 2016 - 19:31 UTC
Update
Mod vault isn't reporting all mods from the vault -- investigating.
Posted Feb 03, 2016 - 18:23 UTC
Update
Map vault is back up
Posted Feb 03, 2016 - 18:13 UTC
Update
Version 0.11.26 of the client has been released to address some of the below mentioned issues.
Posted Feb 03, 2016 - 18:03 UTC
Update
Password recovery is not working at the moment, stay tuned for updates on this.
Posted Feb 03, 2016 - 17:56 UTC
Update
Tracking more client issues preventing some users from hosting/joining games
Posted Feb 03, 2016 - 16:59 UTC
Update
Issue remains with replays, working on it
Posted Feb 03, 2016 - 16:32 UTC
Update
New client version released to fix a bug popup
Posted Feb 03, 2016 - 16:29 UTC
Update
We are switched over to the new server and client, but there are some problems (as expected). Work is underway to correct them. More updates soon...
Posted Feb 03, 2016 - 16:13 UTC
Update
DNS changes have been made. As DNS updates, you should be able to connect to the new server within the next 5 minutes.
Posted Feb 03, 2016 - 15:41 UTC
Update
We are switching over now. You will have to reconnect and a new client will be downloaded.
Posted Feb 03, 2016 - 15:33 UTC
Update
We have switched everything but the lobby, proxy, live replay, replay, and update servers. These 5 are switching in the next 30 minutes
Posted Feb 03, 2016 - 15:20 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 03, 2016 - 14:30 UTC
Scheduled
Today (Monday, February 1st) we are starting the switch to the new FAF server software that we’ve been working on for over a year. We’ve tested this software as much as we can “on our own”. I want to warn everyone that their will *almost certainly* be problems with the new server software. We simply don’t have enough people who can test and help us find every problem in advance.
Please note this update does *not* include the FAF mod (units/balance) beta update. We’ll hopefully do that later this week.
So, wish us luck, and we’ll keep you up to date on how things are going! While this may bring short term problems, it’s going to make things much better in the long run. It’s an investment in the future of FAF.